✒️ Monthly Virtual Sessions Available — Contact Dr. Noothan Rao on WhatsApp: +91 96113 02485
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✒ Help Centre

Frequently Asked Questions

Quick answers about our books, video courses, certification, and consultations.

🎓Courses & Certification
How do I access my course after payment?+

Once your payment is confirmed, you'll receive a private Google Drive link with your course videos, sent to the email address used at checkout — typically within 24–48 hours.

How long do I have access to a course?+

Once granted, course access is yours to keep and revisit at your own pace, on any device.

Can I get a refund if I don't like a course?+

Refund requests must be raised within 48 hours of purchase, before substantial course content has been viewed. See our Terms & Conditions for full details.

Is a certificate included with my course?+

Certification is available for eligible programs subject to a written and/or viva examination and an additional exam fee — it is not automatically bundled with course purchase.

Can I gift a course to someone else?+

Yes — contact us via WhatsApp with the recipient's details after purchase and we'll arrange access under their email.

📚Books & Shipping
How long does book delivery take?+

Typically 2–4 business days within Karnataka, 4–6 days for other metro cities, and 5–8 days elsewhere in India. See our Shipping Policy for details.

Do you offer Cash on Delivery?+

Yes, COD is available on eligible pincodes — this is shown automatically at checkout.

Do you ship books internationally?+

Physical books currently ship within India only. Video courses, however, can be accessed from anywhere in the world.

How can I track my book order?+

You'll receive tracking details via email/WhatsApp once your order is dispatched, and can also check status from My Orders.

💳Payments & Refunds
What payment methods do you accept?+

We accept:

  • Credit & Debit Cards
  • UPI (GPay, PhonePe, Paytm)
  • Net Banking
  • Cash on Delivery (books, select pincodes)
Is my payment information secure?+

Yes. All payments are processed through Razorpay, a PCI-DSS Level 1 compliant gateway. We never store your card details on our servers.

What's your refund policy?+

Books can be returned within 7 days if damaged, defective, or incorrect. Digital course refunds must be requested within 48 hours of purchase, before substantial content has been viewed. Full details in our Terms & Conditions.

💬Support & Consultations
How do I book a personal consultation?+

Message us on WhatsApp or fill out the contact form with your requirement (handwriting analysis, counselling, astrology, dowsing, etc.) and we'll get back to you to schedule a session.

What if my handwriting sample doesn't upload properly?+

No problem — just message us directly on WhatsApp with the photo and we'll take it from there.

What are your support hours?+

Our team is available Monday–Saturday, 10 AM – 6 PM IST, and typically responds within a few hours.

Still have questions?

Reach out on WhatsApp or email — our team is happy to help.

Contact Us →