1. Introduction
This Privacy Policy applies to Write Strokes With Right Thoughts ("WSWRT", "we", "our", "us") and describes how we collect, use, and protect information about you when you browse our website, purchase a book, or enrol in a video course.
By using our Site, you agree to the collection and use of information as described in this policy.
2. Information We Collect
| Data Type | Examples | When Collected |
|---|---|---|
| Identity Data | Full name | Account registration, checkout |
| Contact Data | Email, phone/WhatsApp number, delivery address | Registration, checkout, contact form |
| Transaction Data | Books purchased, courses enrolled, order/payment status | When you place an order or enrol in a course |
| Communication Data | Messages sent via the contact form or WhatsApp | When you contact us for support or a consultation |
Automatically Collected Information
- IP address and device type
- Browser type and version
- Pages visited and time spent on each page
- Cookie data (see Section 5)
3. How We Use Your Information
- Process and ship your book orders
- Deliver video course access — course links are shared as private Google Drive links sent to the email address used at checkout
- Send order confirmations, shipping updates, and payment receipts
- Respond to your queries and provide WhatsApp/email support
- Send promotional updates about new books, courses, or workshops (only with your consent; you can unsubscribe at any time)
- Detect and prevent fraudulent transactions
- Comply with legal obligations
4. Data Sharing
- Delivery Partners: Name, address, and phone number are shared with courier companies to ship physical books.
- Payment Processors: Payment data is processed by Razorpay under their own privacy policy. We never store card details on our servers.
- Course Hosting: Video course content is hosted via Google Drive; your email address is used solely to grant/restrict access to purchased courses.
- Legal Requirements: We may disclose information if required by law or in response to a valid government request.
We do not sell or share your personal data with advertisers or third-party marketers.
5. Cookies
We use cookies to enhance your browsing experience and understand site traffic. Cookies are small text files stored on your device.
| Cookie Type | Purpose |
|---|---|
| Essential | Session management, cart functionality, security tokens |
| Analytical | Understand how visitors use our site (anonymised) |
| Preference | Remember your currency and language preferences |
You can control or disable cookies through your browser settings. Disabling essential cookies may affect site functionality.
6. Security
We implement industry-standard security measures to protect your personal information, including HTTPS encryption, secure servers, and access-restricted course delivery links. However, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes in this policy and comply with legal, accounting, and regulatory obligations (typically 7 years for transaction records under Indian tax law).
You may request deletion of your account at any time. We will delete or anonymise your data within 30 days, except where retention is required by law.
8. Your Rights
- Access: Request a copy of the personal data we hold about you
- Correction: Ask us to correct inaccurate or incomplete data
- Deletion: Request that we delete your personal data
- Portability: Receive your data in a structured, machine-readable format
- Withdraw Consent: Withdraw marketing consent at any time via unsubscribe links
To exercise any of these rights, contact us at our contact page or email noothan.wswrt@gmail.com.
9. Children's Privacy
Our children's handwriting development program is designed for use under parental/guardian supervision. Account registration and checkout must be completed by a parent or guardian; we do not knowingly collect personal information directly from children under 13. If you believe a child has provided us with personal information independently, please contact us and we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Material changes will be notified via email or a prominent notice on our website.
11. Contact Us
- Email: noothan.wswrt@gmail.com
- Phone / WhatsApp: +91 96113 02485
- Postal Address: "Paavana", No.49/1, Sri Rama Mandir Road, Basavanagudi, Bengaluru – 560004